Charles de Saint Remy

Charles de Saint Remy
Customer Experience Management

I am a customer experience evangelist. The fundamental shift created by the customer empowerment means our clients need to improve their online customer service. My mission is to modernize this online customer experience for our client that wish to connect with customers on both a functional and emotional levels. You can consider me as a digital dinosaur, since I’ve been working in digital transformation since 1999, from website creation with html 1 to mobile customer car with html5. I am also a triathlete that has a passion for storytelling.

Contactez moi Mon expérience

Mon expérience

  • International Business Developper
    @ Prosodie
    En Janvier 2013
    Build the expansion of Prosodie into international markets where Capgemini is operating. - Evangelizing local customers on the “Customer Experience powered by Prosodie” - Sourcing, managing and implementing business opportunities - Refining Prosodie’s pitch and adapting it to local culture - Business partnering: working on alliances and partners with major editors (Salesforce, Nuance, Nice, DiMelo, Eptica…)
  • Digital Business Developper
    @ Prosodie
    De Janvier 2011 à Décembre 2012
    - Sourcing, managing and implementing new business opportunities - Contribute to the development and refinement of Prosodie’s vision and strategy regarding digital channels - Develop, review and report on the digital business development strategy - Drive new revenues to Backelite, Prosodie’s mobile agency

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