World Retail Banking Report: Special Edition 2010

| Point de vue

Small Business Banking and the Crisis: Managing Development and Risk

Small Business Banking and the Crisis: Managing Development and Risk is the seventh edition of the World Retail Banking Report. Jointly produced by Capgemini, UniCredit and Efma, the report focuses on investigating the challenge the small business banking market faces to master risk while accelerating business development, which was brought to the forefront by the economic and financial crisis.

Based on 58 in-depth interviews with senior executives from leading banks in 21 countries, the report offers an overview of the challenging but critical small business market, proposes a winning model to overcome today’s risk management and development challenges, highlights the major benefits of this model, and suggests practical next steps to reach and implement it successfully.